Privacy Policy

Last Updated: August 2025

1. Who We Are ? Why This Matters
Asai Cookware (“Asai,” “we,” “us,” or “our”) values your trust and privacy. This policy explains how we collect, use, share, and protect your personal information when you engage with our website, make purchases, or interact with us. Your data stays safe—and clear—with us.

2. What Information We Collect

Information You Provide: When you shop, sign up for updates, contact support, or participate in a survey or contest, we collect your name, address, email, phone number, payment details, and any other info you voluntarily share.
Automatic Data: We may collect your IP address, browser type, device details, and how you navigate our site for performance and improvement purposes.

3. How We Use Your Information
We use the information you share with us to:

Process orders, shipments, returns, and exchanges
Communicate important updates (account info, product changes, service notices)
Personalize your experience and provide relevant recommendations
Send promotional content—but only with your permission

4. Consent Opt-Outs
You consent to our use of personal data when you share it for a specific purpose (like making a purchase). If we ever want to use it for something else—say, marketing—we’ll ask clearly (no sneaky opt-ins). You can withdraw consent or opt out anytime by emailing us at care@asaicookware.com, or by using the unsubscribe link in our emails.

5. Who We Share It With
We may share your data with:

Trusted service providers (like payment processors, delivery partners, and IT services) to fulfill your orders or improve the site
Legal authorities if required by law or to protect rights, safety, or compliance
We don’t sell personal data to third parties for marketing. Your trust matters too much.

6. Your Rights How Long We Keep Data
You can request to:

Review, update, or correct your information
Delete or export your data
Restrict how we process it
We respond promptly to these requests. We retain your data only as long as necessary—to complete transactions, comply with laws, or maintain support and service quality.

7. Cookies Tracking
We use cookies and similar tools to keep your session secure, understand how you're using our site, and help improve it. You can disable cookies in your browser, but this may affect functionality or your shopping experience.

8. Keeping It Secure
We take security seriously. Personal data is protected through encryption, access controls, and secure handling. However, no digital system is 100% foolproof—so please handle your account credentials securely, too.

9. International Users
If you're accessing our services from outside India, your data might be transferred to servers or partners in other countries. Wherever it travels, it remains protected according to this policy and applicable laws.

10. Children’s Privacy
Our services are not intended for children under 16. If we discover data collected from minors without parental consent, we’ll delete it promptly.

11. Updates to This Policy
We’ll update this policy if we ever change how we use your information. Material changes will be posted here alongside an updated "Last Updated" date. If you're using our services after any change, you’re agreeing to the new terms.

12. How to Contact Us
Questions, corrections, or requests? Reach out to care@asaicookware.com anytime—we’re here and ready to help.